Frequently Asked Questions
MGS provides mental health assistance services to all of the North American population. As our network with mental health practitioner grows, our opportunity to reach a global audience will also grow as well. We approach mental health issues very seriously and everyone should access treatment when needed, hence why we offer convenient and cost-effective support. Through MGS, connect with a accredited virtual practitioners covering most of all mental health challenges existing on Earth. Try it, you won’t regret it.
Upon completion of the form on our website, we will connect you with a suitable coach, therapist, counselor, or psychiatrist from our network, taking into account your objectives, preferences, and individual concerns. Each professional brings unique approaches and areas of expertise, ensuring a tailored match for the best results. While we strive to pair you with the most suitable provider, there may be instances where you feel the assigned expert isn’t the perfect fit, and you are welcome to request a switch to a different therapist.
The fee for our services varies based on factors such as your location, referral source, preferences, and therapist availability. While some of our providers accept all types of insurance, others primarily offer out-of-network services. For individual therapy sessions, costs typically range from $115 to $160 per session. Alternatively, group therapy sessions, accommodating a maximum of 10 participants, are priced at $45 per session and run for 8 to 10 weeks. The choice of format is entirely yours, depending on your preference.
The professionals associated with MGS hold licenses and credentials from their state’s board, allowing them to provide therapy. While the service provides similar benefits, it may not completely substitute traditional in-person therapy in every circumstance. For coaching services, all professionals are capable of assisting clients across North America, as licensing for life coaches isn’t restricted by state boundaries.
After being matched with one of our practitioner, you can opt for any mutually agreed-upon communication method, such as email or phone calls. However, for the actual session, tele-therapy via Zoom or Google Meet is recommended. In rare instances where being on camera isn’t feasible, a phone call may suffice to offer necessary assistance. As previously stated, it’s essential for both parties to agree on the preferred method of communication to prevent any miscommunication. Never assume that one party should initiate a call over the other; instead, clarify this through email or text messages.
Neither MGS or any staff working at MSG handles claims for Medicare, Medicaid, or health insurance. Most of our practitioners providing services through this platform are generally not covered by health insurance, Medicare, or Medicaid. Some may accept your insurance but most won’t as they consider their services OON (Out of Network)
Coverage and benefits for traditional therapy and therapy services can vary widely between health insurance companies and plans. However, the following general guidelines typically apply:
- Many health insurance plans offer partial or limited coverage for therapy.
- Even if your plan covers some costs, your co-pay may still be higher than the total cost of other practitioners outside of MGS’s network.
It’s crucial to understand that MGS’s team of practitioners offers pricing options that are affordable and similar to many insurance co-pays. It’s worth noting that while the session cost may be $400, insurance companies typically reimburse providers at a rate significantly lower than the original price, often around 40% or less.
All practitioners are licensed by their relevant licensing board upon completing requisite education, exams, training, and practice. This means that when you engage with a licensed therapist online, they adhere to mandated reporting and confidentiality requirements stipulated by their governing board and state laws, similar to in-person therapy.
Typically, therapists maintain confidentiality regarding your discussions, but there are specific exceptions. For instance, if you pose a serious threat to yourself or an identifiable individual, the therapist is obligated to report this to the appropriate authorities. Prior to commencing therapy, it’s advisable to address any concerns or questions about your therapist’s legal obligations to confidentiality.
For further details on how MGS safeguards your therapist interactions, please refer to our Privacy Policy.
Complete our online form, and our triage department will assess your details, then connect you with the appropriate practitioner to address your needs. They might reach out via phone to gather additional information, ensuring an optimal match between client and practitioner. It’s crucial to furnish as much detail as possible to ensure the most suitable pairing.
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